What Our Customer Have to Say
Stop by our shop on a busy Saturday and you’ll see a flurry of activity… you’ll see our sales people helping with bike purchases, mechanics tuning bikes and fitters working closely to dial-in the perfect fit. Pay close attention, because one thing you’ll notice is that all of our customers have a passion… a passion for cycling and a passion for Freshbikes. Our customers are what makes Freshbikes the best bike shop around, but don’t take our word for it… ask them!!
Privacy Policy and Terms of Use
What information do we collect?
We collect information from you when you register on our site, place an order, subscribe to our newsletter or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
; To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)
; To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)
; To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
; To send periodic emails
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
Do we use cookies?
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information
We use cookies to help us remember and process the items in your shopping cart and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Childrens Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.
Your Consent
By using our site, you consent to our online privacy policy.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page.
Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.
www.freshbikescycling.com
3924 Wilson Blvd
Arlington, VA 22201info@freshbikescycling.com
703.248.9600
Pricing Disclaimer
All prices on this web site are subject to change without notice. While we make every effort to provide you the most accurate, up-to-date information, occasionally, one or more items on our web site may be mis-priced. In the event a product is listed at an incorrect price due to typographical, photographic, or technical error or error in pricing information Freshbikes shall have the right to refuse or cancel any orders placed for the product listed at the incorrect price.. Prices and parts specs are subject to change without notice via the manufacturer and we reserve the right to uphold current in store pricing.
Terms of Use
The network of Freshbikes or its affiliates or subsidiaries, is comprised of various Web sites and Web pages. Freshbikes is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of the Freshbikes Web Site constitutes your agreement to all such terms, conditions, and notices. Your use of a particular Freshbikes website may also be subject to additional terms outlined elsewhere on this website (the "Additional Terms"). Additionally, the Freshbikes Web Site may themselves contain additional terms that govern particular features or offers (for example, sweepstakes or chat areas). In the event that any of the terms, conditions, and notices contained herein conflict with the Additional Terms or other terms and guidelines contained within any particular Freshbikes website, then these terms shall control.
Modification Of These Terms Of Use
Freshbikes reserves the right to change the terms, conditions, and notices under which the Freshbikes Web Site is offered, including but not limited to the charges associated with the use of the Freshbikes Web Site. You are responsible for regularly reviewing these terms and conditions.
Use Of Site, Personal and Non-Commercial Use Limitation
Unless otherwise specified, the Freshbikes Web Sites is for your personal and noncommercial use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from the Freshbikes Web Sites.
You may display and, subject to any expressly stated restrictions or limitations relating to specific material, electronically copy, download and print hard copy portions of the material from the different areas of the Site solely for your own noncommercial use, or to place an order with Freshbikes or to purchase Freshbikes products. Any other use of materials on this Site, including but not limited to the modification, reproduction, distribution, republication, display or transmission of the content of this Site, without prior written permission of Freshbikes is strictly prohibited.
Harassment in any manner or form on the Site or any of the Freshbikes Website, including via e-mail and chat or by obscene or abusive language is strictly forbidden. Impersonation of others, including a Freshbikes employee, host, or representative or other members or visitors on the Site is prohibited.
Copyrights & Trademarks
The entire content included in this Site, including but not limited to text, design, graphics, interfaces, or code and the selection and arrangements thereof is copyrighted as a collective work under the United States and other copyright laws, and is the property of Freshbikes. The collective work includes works that are licensed to Freshbikes.
Copyright 2013. ALL RIGHTS RESERVED. All trademarks, service marks, and trade names (collectively the "Marks") are trademarks or trademarks of and are proprietary to Freshbikes, or other respective owners that have granted Freshbikes the right and license to use such Marks.